FAQ

Frequently Asked Questions

Why is the program called "It's Up To You"?

The name "It's Up To You" reflects our belief that positive outcomes for youth are achieved through partnership, accountability, and shared responsibility.

In our logo, the adult and child are intentionally facing one another. This symbolizes the important relationship between youth and the caring adults who support them. Success is not the responsibility of the child alone, nor the parent alone—it requires both working together toward a common goal.

The upward arrow in the logo represents growth, progress, hope, and the belief that every young person has the ability to move forward and reach their full potential when provided with guidance, support, and opportunity.

At It's Up To You, we believe that lasting change happens when youth, families, and communities work together for continued success.

What is It's Up To You?

It's Up To You is a program of Getting to Know Marriage, Inc. dedicated to supporting youth and families through mentoring, life skills development, family support, care coordination, advocacy, and community connections that promote positive outcomes and long-term success.

Who can be referred to the program?

We serve children, adolescents, young adults, and families who may benefit from additional support, guidance, mentoring, skill development, or connections to community resources.

Who can make a referral?

Referrals may be made by:

• Parents or guardians

• Schools

• Community organizations

• Healthcare providers

• Faith-based organizations

• Juvenile justice agencies

• Social service agencies

• Individuals seeking support for themselves or their family

How do I make a referral?

Referrals can be submitted through our website, by phone, or by email.

704-981-1891

admin@its-uptoyou.org

www.its-uptoyou.org

Is there a cost for services?

Some services may be covered through Medicaid, grants, community partnerships, or other funding sources. Fees and funding options will be discussed during the intake process.

Do you provide therapy or medication management?

It's Up To You does provide individual, family and group therapy for youth and families based on their needs. Service availability may vary depending on funding, provider availability, and program eligibility.

What services are available?

Services may include:

• Youth mentoring

• Family support

• Care coordination

• Life skills development

• Goal setting

• Community resource navigation

• Advocacy

• Educational support

• Behavioral health support

• Individual, family and group therapy

How long does the referral process take?

After a referral is received, our team reviews the information and contacts the family or referral source within 2 business days

Are services confidential?

Yes. We respect the privacy and confidentiality of the youth and families we serve. Information is protected in accordance with applicable laws, organizational policies, and professional standards.

What if my child is experiencing a crisis?

If your child is experiencing an emergency or is at immediate risk of harm, call 911 or contact your local crisis response service immediately.

It's Up To You is not a 24-hour crisis response program.

Do you work with schools?

Yes. We collaborate with schools and educational professionals to support youth and families and promote positive educational outcomes.

Can I volunteer with the program?

Yes. We welcome individuals who are passionate about supporting youth and families. Volunteer opportunities may include mentoring, events, fundraising, community outreach, and administrative support.

How can I support the program?

Supporters can help by:

• Making a donation

• Volunteering

• Sponsoring events

• Becoming a community partner

• Sharing information about the program

How can my organization become a community partner?

We welcome partnerships with schools, churches, healthcare providers, community organizations, businesses, and youth-serving agencies. Please contact us to learn more about partnership opportunities.